{"id":35075,"date":"2021-09-13T11:30:54","date_gmt":"2021-09-13T09:30:54","guid":{"rendered":"https:\/\/sonioo.com\/faqs\/"},"modified":"2025-11-25T23:06:27","modified_gmt":"2025-11-25T21:06:27","slug":"faqs","status":"publish","type":"page","link":"https:\/\/sonioo.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"35075\" class=\"elementor elementor-35075 elementor-3682\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-109b69c e-flex e-con-boxed e-con e-parent\" data-id=\"109b69c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cb2d21 elementor-widget elementor-widget-html\" data-id=\"3cb2d21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section style=\"background-color:#f9f9fb; padding:60px 20px; font-family:'Poppins', sans-serif; text-align:left;\">\r\n  <div style=\"max-width:900px; margin:0 auto;\">\r\n\r\n    <h2 style=\"text-align:center; color:#5d2c7c; font-size:32px; font-weight:bold; margin-bottom:30px;\">\r\n      Frequently Asked Questions (FAQs)\r\n    <\/h2>\r\n\r\n    <!-- Same styles -->\r\n    <style>\r\n      .accordion-item {background:#fff; border-radius:12px; margin-bottom:12px; padding:20px; box-shadow:0 0 10px rgba(0,0,0,0.05);}\r\n      .accordion-header {cursor:pointer; font-size:18px; font-weight:600; color:#5d2c7c; display:flex; justify-content:space-between; align-items:center;}\r\n      .accordion-content {max-height:0; overflow:hidden; transition:0.3s ease; font-size:16px; line-height:1.8;}\r\n      .accordion-item.active .accordion-content {max-height:300px; margin-top:10px;}\r\n    <\/style>\r\n\r\n    <div class=\"accordion-item\">\r\n      <div class=\"accordion-header\">Where are Sonioo branches located? <span>+<\/span><\/div>\r\n      <div class=\"accordion-content\">\r\n        \u2022 Downtown Cairo  \r\n        <br>\u2022 Middle Plateau \u2013 Mokattam (Al Gamaa Street, in front of Sherif Pharmacy)\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"accordion-item\">\r\n      <div class=\"accordion-header\">Do products come with a warranty? <span>+<\/span><\/div>\r\n      <div class=\"accordion-content\">\r\n        Yes, all home appliances include an official warranty based on the manufacturer.\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"accordion-item\">\r\n      <div class=\"accordion-header\">What payment methods are available? <span>+<\/span><\/div>\r\n      <div class=\"accordion-content\">\r\n        Cash on delivery is available, along with electronic payments depending on the store options.\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"accordion-item\">\r\n      <div class=\"accordion-header\">Do you offer home delivery? <span>+<\/span><\/div>\r\n      <div class=\"accordion-content\">\r\n        Yes, we deliver to all Egyptian governorates through trusted shipping companies.\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"accordion-item\">\r\n      <div class=\"accordion-header\">What is your return policy? <span>+<\/span><\/div>\r\n      <div class=\"accordion-content\">\r\n        You can return or exchange items within 14 days, provided they are unused and in original condition.\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n  const accItemsEn = document.querySelectorAll('.accordion-item');\r\n  accItemsEn.forEach(item => {\r\n    item.querySelector('.accordion-header').addEventListener('click', () => {\r\n      item.classList.toggle('active');\r\n      const sign = item.classList.contains('active') ? 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